Shipping policy

Shipping/Fulfillment Policy

If you use our website halobyjojo.com our standard shipping rate is $7.95.

We offer FREE SHIPPING 🚚 on all orders over $150

A few things to remember when it comes to our shipping policy:

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Therefore, we will only refund the cost of the item. 

• 🚚 Return Shipping

  • Customers are responsible for a $8.95 return shipping fee
  • This amount will be deducted from your store credit or total refund amount. 
  • Original shipping fees are non-refundable
• If there was a shipping error from our fulfillment team we will email you a return label.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.